One of the most critical components of a project is a business analyst. Without this crucial role, multiple departments in a corporate infrastructure would be unable to effectively complete their tasks. A business analyst identifies the needs within an organization that correspond to the sphere of the online world. A business analyst is also charged with determining an appropriate course of action or solution depending on needs of the company.

Communication plays a significant role in the ability of this individual to thrive in a team setting. A business analyst needs to craft documents with technical specifications and describe the processes and techniques that could best be applied to a company's technology requirements. Knowledge and experience with the life cycle of a technology upgrade integration process, including planning, analysis, design, development and testing, is considered highly important.